Privacy Policy
Thank you for choosing to be part of our community at Arte Oro (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at ciao@arteoro.com.sg.
When you access our site, we appreciate that you are trusting us with your personal information. We take your privacy seriously. This privacy notice details what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. By using our site, you consent to our Privacy Policy. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our site immediately.
This privacy notice applies to all information collected through our site, as well as any related services, sales, marketing or events. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website.
Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. We collect personal information to tailor our customer service to you. This information may include your: name; billing and shipping address(es); details relating to your purchase; e-mail address; phone number, and other necessary information needed to fulfil your order.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Like many businesses, we also collect information through cookies and similar technologies.
SquareSpace
Arteoro.com.sg is hosted on Squarespace. Squarespace collects personal data when you visit and navigate this website, including: information about your browser, network and device; web pages you visited prior to visiting us; and your IP address. Squarespace uses this data to run this website and to protect and improve its platform and services. This data in analyzed in a non-identifiable form.
Sharing Of Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations. We may process or share your data that we hold based on the following basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as payments and to provide our clients with a personalised shopping experience. We may use your details to fulfil and deliver your orders and manage your account. We may also use your personal information to send you marketing updates, only in accordance with your preferences.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Cookies and Tracking
This website uses cookies and similar tracking technologies (like web beacons and pixels) to provide you with a secure browsing and shopping experience. Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
We use analytics and performance cookies to view site traffic, activity, and other data to enhance and tailor your shopping experience with us through site improvements and targeted advertising.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site. If at any time, you wish to disable tracking, most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
Privacy Rights
You may review, change, or terminate your account at any time. Please contact us at ciao@arteoro.com.sg to request for updates to your account.
If you are a resident in Singapore, the contact details for the data protection authorities are available here: https://www.pdpc.gov.sg.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Account Information
Based on the applicable laws of your country, you have the right to request access to the personal information we collect from you and change that information, or delete it. To request to review, update, or delete your personal information, please email us at ciao@arteoro.com.sg
Upon your request to terminate your account, we will erase your personal information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
Third-Parties
This Privacy Policy does not apply to third-party sites and services to which we link. When you are redirected to leave our site, you are no longer governed by Arte Oro's Privacy Policy and Terms and Conditions. We are not responsible or liable for the content on and services provided by these third-party sites. We encourage you to review the privacy statements published by any third-party sites and services.
Updates To Notice
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
Last updated 19 August, 2020.